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Home > Contact Us > Make a complaint

Make a complaint

North Lincolnshire Homes is committed to providing excellent standards of customer care. We want to make it easy for you to access us, no matter what your query may be. Your feedback is important to us.

The answers to some of your questions may be found in the Frequently Asked Questions section of the website.

Or alternatively you can try using the search facility on the website.

You can contact North Lincolnshire Homes to discuss your complaint in a variety of ways:

Telephone:

Our main switchboard number is: (01724) 279900
The switchboard is open from 9am - 5pm, Monday to Friday. Please note calls may be recorded for training purposes.

To report an incident of anti-social behaviour: (01724) 298891
This is a 24 hour answer phone service.

Online:

You can log your complaint online quickly and easily by clicking here

Email:

If you have any enquiries you can contact North Lincolnshire Homes via email at: enquiries@nlhomes.org.uk

Customer Access Points

If you wish to speak to us in person, you can visit any of our Customer Access Points: 

Meridian House

Normanby Road, Scunthorpe,
North Lincolnshire DN15 8QZ

Telephone:
(01724) 279900

(map)

Broadway

19-23 Broadway, Ashby, Scunthorpe,
North Lincolnshire, DN16 2ST

Telephone:
(01724) 298771

(map)

The Willows Willow Drive, Barton-Upon-Humber,
North Lincolnshire, DN18 5HR

Telephone:
(01724) 298772

(map)

Henderson Avenue 53 Henderson Avenue, Scunthorpe,
North Lincolnshire, DN15 7RW

Telephone:
(01724) 298773

(map)

Enderby Road 65 Enderby Road, Scunthorpe,
North Lincolnshire, DN17 2HE

Telephone:
(01724) 298774 

(map)

The opening times for all Customer Access Points are:

Monday 8.30am - 5pm
Tuesday 8.30am - 5pm
Wednesday 8.30am - 4pm
Thursday 8.30am - 5pm
Friday 8.30am - 4.30pm

 




 Useful Links

Housing Ombudsman