We have a range of homes throughout North Lincolnshire. These are spread across the area but most homes are in Scunthorpe and surrounding towns.

Applying for a new home or to transfer to a different home

Anyone can apply for one of our homes. Please fill in a housing application form which are available at any Customer Access Point or by telephoning our call centre on: (01724) 279 900 or alternatively you can download an application form, print it off and return it to us at:

North Lincolnshire Homes
Meridian House
Normanby Road
Scunthorpe, North Lincolnshire
DN15 8QZ

If you have any problems in filling in your application form, please contact our call centre on: (01724) 279 900 and they will be happy to help you.

Please fill it in fully giving as much information as you can - this will save time later and help us process your application quickly. If you need help to fill in the form then please ask a member of our staff who will be pleased to help you.

We have to carry out some checks before we accept people onto our waiting list. We will only refuse someone access to our housing list if they are not eligible to be a tenant. Most people are eligible but some - like people subject to immigration controls or people who have been responsible for serious anti-social behaviour - may not be eligible.

Our Guide to the housing list, which is issued with every housing application form, explains all this.

Assessing your application

When you have submitted your application form it is entered into our system and awarded an amount of time credits. Each household's circumstances are assessed to give them a starting level of time credits and then extra time credits are awarded each month someone is on the housing list, until they reach the maximum. This system helps us to make sure that people in urgent need of housing are helped quickly, whilst also giving everyone else the opportunity to build up more time credits as they wait.

An offer of a new home

When a house becomes empty, then we will check the people on the housing list to see who to offer it to; we will start with the applicant that has the most time credits and then work down the list. You will automatically be considered for homes in the areas that you have chosen without having to contact us again. However, if you owe money to us or another registered social landlord, then you will not normally be considered for an offer until you have made arrangements to clear the debt. We may also visit you at your current home to check the details on your application and to check that you are looking after your current home appropriately.

Full details of how housing applications are dealt with can be found in Our Guide to the Housing list which is available online and from all Customer Access Points or by telephoning us on (01724) 279 900.

We will contact you when we have a home to offer you that may be suitable for you.

We will make arrangements for you to view the home to see if you like it. If you decide to accept the home we will make an appointment with you to sign the Tenancy Agreement and collect your keys.

If you decide the property on offer is not for you, this does not affect your place on the housing list, and we will contact you again when another home becomes available.